Passport Application Appointment (2019 DFA Philippines Renewal Requirements)

We’ve all been there – the time to renew passports. Over the past year or so, passport renewal in the Philippines has gotten a bad rep particularly for the lack of slots and the prolonged waiting times.

I recently had to have my passport renewed as I was already past the 6-month mark. In most situations, you wouldn’t be let out of the country if you have less than six (6) months remaining on your passport. In cases that they do let you leave, they give you a warning that you might not be able to enter the country you’re planning to visit, under the same 6-month restriction.

I’ll be upfront in saying that I did dread the renewal, as the news of the data breach came out literally a week before my scheduled appointment. But I had to do it since I do want to keep on traveling, and I can’t do that without a proper passport.

So, let me walk you through how to renew your passport:

Note: This article only covers Passport Renewal. For New Applications, visit the DFA’s Official Passport Appointment website.

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Phase 1: Booking your Appointment

Visit the Official Passport Appointment System website (www.passport.gov.ph) and click on Schedule An Appointment.

The following do not need to book an appointment:

  1. SENIOR CITIZEN and one (1) travel companion
  2. PERSON WITH DISABILITY (PWDs) and one (1) travel companion
  3. SOLO PARENT and his/her minor children
  4. PREGNANT WOMEN
  5. MINORS SEVEN (7) YEARS OLD AND BELOW and his/her parents and minor siblings
  6. OVERSEAS FILIPINO WORKERS (land-based, or seafarers)

There is a designated OFW lane or COURTESY lane at DFA Aseana and other DFA Consular Offices.

Step 1

1. From the homepage, click on Schedule an Appointment.

Step 2

2. Read through the Terms and Conditions carefully on the next page, and choose whether you’re doing an Individual Appointment or a Group Appointment.

Step 3

3. Select your preferred DFA Site on the next page.

Step 4

4. After selecting your preferred branch, pick your schedule on the next page. Available dates and times are clearly indicated. The earliest time slot starts at 7:30 AM and the last is at 5:00 PM.

DFA-Available-Sched

I did notice that there seem to be more open slots in the main DFA site (DFA Aseana) as compared to their satellite offices in malls. So if you’re in a rush to get your passport renewed, I suggest booking at the DFA Aseana location. However, if you want to take your chances, appointment slots are updated at 12:00 NN and 9:00 PM from Mondays to Saturdays, except Holidays.

Step 5

5. Once you have confirmed your time slot, fill out all the requested information. The requested information is broken down into four categories: Personal, Family, Application (Old Passport Details), and Contact Information. This step shouldn’t take more than 10 minutes if you have all your details ready.

Step 6

6. You can then proceed to payment. You will be asked to choose between Regular (Php 950) or Express Processing (Php 1200).

Reminder: If you leave the webpage for more than 15 minutes, you will be redirected back to the first step.

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Phase 2: Secure your Appointment

Previously, you paid for your passport at the DFA location after you’ve done all the steps. This time, you pay at designated payment centers within 24 hours after your online booking. Presumably, this is their solution to the problem of overbooking caused by fixers blocking the slots.

Step 7

Payment details will be sent to the e-mail you used for the application.

Step 8

Authorized Partners include:
Payment Centers: Bayad Center, ECPay, PERAHUB
Malls: Robinsons Business Center, Robinsons Department Store, Waltermart Department Store
Convenience Store: 7-Eleven
Remittance Center: USSC (Western Union)
Pawnshop: Villarica

Remember to pay for your slot within 24 hours. Otherwise, your slot will be forfeited and you have to make another online appointment.

Step 9

After paying, you will receive a confirmation e-mail with a PDF attachment that contains your completed application form, and the Electronic Receipt. If it’s not in your inbox, check your JUNK or SPAM folder. You need to print this document and bring it with you to the DFA site.

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Phase 3: The Renewal

Prepare all the required documents, as follows:

ADULTS

  1. Confirmed Online Appointment
  2. Accomplished Application Form
  3. Personal appearance
  4. Current ePassport with a photocopy of the data page
  5. Any of the Valid IDs listed below with one (1) Photocopy
  6. Original PSA authenticated documents that will support the change of name
    • Marriage Contract
    • Annotated Birth Certificate
    • Annotated Marriage Contract to show annulment/divorce/court ordered instruction
    • Death Certificate of Spouse

MINORS

  1. Confirmed Online Appointment (if applicable) – Children 7 years old and below do not need to have an online appointment. They are entitled to avail of the courtesy lane together with their parent/s and minor siblings.
  2. Accomplished Application Form
  3. Personal Appearance of the minor applicant and either parent or authorized adult companion
  4. Current ePassport with a photocopy of the data page
  5. Marriage Certificate is required if only one parent is accompanying the child.
    • If parents are unmarried, an Affidavit of Support and/or Consent executed by the Mother will be required if she is not accompanying the child.
    • If Affidavit of Support and/or Consent is executed abroad, it must be authenticated by the Philippine Embassy or Consulate.
  6. Original and photocopy of proof of filiation and/or guardianship
  7. Passport or Valid Government issued ID of either parent with one (1) Photocopy
  8. School ID (if applicable)

VALID IDs

  1. Social Security System (SSS) / Government Service Insurance System (GSIS) Unified Multi-Purpose Identification (UMID) Card
  2. Land Transportation Office (LTO) Driver’s License. Student Permit may be accepted if in card format.
  3. Professional Regulatory Commission (PRC) ID
  4. Overseas Workers Welfare Administration (OWWA) / Integrated Department of Labor and Employment (iDOLE) card
  5. Commission on Elections (COMELEC) Voter’s ID or Voter’s Certification from the Election Officer with Dry Seal
  6. Philippine National Police (PNP) Firearms License
  7. Senior Citizen ID
  8. Airman License (issued August 2016 onwards)
  9. School ID (if applicable)
  10. Current Valid ePassport (For Renewal of ePassport)
  11. For applicants based overseas, they may use their host government-issued IDs showing their Philippine citizenship. (Example: Residence Card)

Note: For special cases such as Lost Passport, Mutilated Passport, Dual Citizens, etc., please refer to the Official Renewal Guidelines issued by the DFA.

IMPORTANT:

You may ask: What about the data breach? I heard we have to bring original copies of the birth certificate again.
Answer: No, you do not need to bring an original copy of your birth certificate to renew your passport. The Palace has released a statement on this.

Once you have all the requirements ready, it’s time to head to your DFA location.

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  1. Go to DFA 30 minutes before your scheduled appointment.
    Note 1: Do not go way ahead of schedule. If your appointment is at 10 AM, don’t come in at 8 AM. You will be turned away by the security and be requested to return 30 minutes before your appointment.
    Note 2: Strictly no companions. Unless you absolutely need to (Senior and PWD), do not bring a companion. They will be turned away at the gates and will have to wait for you elsewhere.
    While waiting for the batch ahead of you, you will be asked to sit down at the waiting area along with the others who booked the same time slot. I suggest keeping yourself entertained in the waiting area with some tunes, Netflix, or a book.
  2. Once you’re inside, the first step is Verification. An officer double checks whether you have all the documents needed.
  3. Next, you’re ushered to the Processing area. The officer checks your old passport and forfeits its validity.
  4. The last step is your Passport Photo.
    Remove your jewelry and colored contact lenses ahead of time so you don’t fumble around right before getting your photo taken. If you plan to wear makeup, keep it light. They may ask you to remove heavy makeup.
    Author’s Note: This step felt the most rushed for me. I know that the DFA is trying to speed up the process and not hold the line, but it wouldn’t hurt to give the applicant a few seconds to freshen up. A small desk mirror wouldn’t hurt too. After all, we’ll be stuck with the same photo for 10 years now instead of five. 
  5. A receipt will be handed which you have to present when you claim your new passport. The date of your next visit will depend on whether you chose Regular or Express Processing. That’s it, you’re done!
  6. UNLESS you choose to have your passport shipped. Then, you have to head to the payment counter to pay for your shipping fee. This is an additional Php 350.

From my experience, Verification to Passport Photo took less than 15 minutes.

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Phase 4: Claiming your Passport

  1. Bring the receipt from your last visit, along with your old passport or a Valid ID and present it to the collecting officer.
  2. Wait for your name to be called before you head to the counter.
  3. Claim your passport and sign the form that verifies that you’ve collected your new passport.

That’s it! Happy travels!

Renewing your passport is no longer as stressful as it was before. You also don’t need to deal with long lines anymore as the schedules have become really streamlined. And with the new 10-year validity in place, you wouldn’t have to think about this process for a long time.

 

Live an Awesome Life,

Monique of Team Our Awesome Planet

Disclosure: I paid for my passport renewal. I wrote this article with my biases, opinions, and insights.

P.S. You should renew your passport 1 year before it expires because you can technically can’t travel 6 months before the passport expiry date.

43 thoughts on “Passport Application Appointment (2019 DFA Philippines Renewal Requirements)

        1. Pwd po ba ang postal i.d po sa valid i.d sa mag renew nang passport kc ipapachange status kupo ang passport ko .wala papo akong ibang valid i.d na ma present as of now na marriage napo.

        1. Hello…sir/madam….good day po nag renew po ako ng passport ko dto po sa riyadh…request ko po jan ko po kukunin sa pampanga ok nman daw po sabi nila….ung resibo ng binayaran ko ang nasa akin wala po cla binigay na ibang papers…ok na po ba un….wala po bang hirap kuhanin ung passport ko salamat po

  1. about sa releasing pina LbC ko..nun Feb 22 2019 savi ng Lbc march 5 daw rereleased nun pag punta ko sa,dFa Robinson sa Novaliches..savi ng realising sa Lbc…delay daw po bka ng ka problema sa pgwaan ng passport totoo po b un

  2. Pano po last may 2018 n expire passport ko…ano po kailangan? No po requirements? Makakapgasabi travel po kya ako..

  3. hindi kasal ang mag asawa at kelangan kumuha ng passport ang bata, paano at ano po dapat e provide na documents? need your answer po, salamat

  4. Hello po, paano po kapag nagka problem sa Birth certificate after po na iyayos, kukuha pa po ba ko ulit ng another appointment bago ko pumunta sa DFA?

  5. Ako lang ba nastress sa palaging your email doesnt match chuchu nila. I mean ilang beses ko nang itinype ng tama kaso ganon pa din. kay di ako makapagapply eh.

    1. ako din. pag vineverify na yung info eh ayaw marespond at di maka connect sa system nila. now, rejected ba ni di ma access ng computer ko ang website nila. di ko malaman kung internet ko may problema o sadyang mahirap lang mag connect sa system nila.

  6. Hi po,

    Sana mapansin niyo ang email na ito. Itatanong ko lang sana about the case of my husband. Last April 22, 2019, nakaschedule ang appointement ng asawa ko sa DFA ECOLAND, DAVAO CITY. Kasi nga Philhealth at Postal Id ang dala niya, pinagsabihan xa ng staff na kukuha ng voter’s id or certification. So today, April 29, 2019, bumalik ang asawa ko sa DFA Davao dala ang voter’s certificate niya. Dahil ang asawa ko ay taga NAAWAN, MISAMIS ORIENTAL, sabi ng staff, di daw xa maentertain ng DFA Davao kasi outside Misamis Oriental daw. Two months na kaming naninirahan dito sa Davao City, ito yong mga tanong ko:

    1. Di ba talaga maentertain ng DFA Davao kung ang voter’s certificate ng asawa ko is MISAMIS ORIENTAL? Kailangan talag sa DFA Cagayan de Oro City?

    2. Kailangan pa dawng magbayad ulit, so ano yong first payment namin, ” THANK YOU” nalng ba?

    Hihintayin ko po ang iyong sagot. Maari niyo po akong tawagan sa numerong ito, +639352106240. maraming salamat po.

  7. Pano po pag 1st time kukuha NG passport ung babae tapos kasal si babae sa una at panga lawang asawa pero ang Gina gamit niya ay ung sa pangalawa NG asawa niya sa Lahat NG documents niya.. MA lalaman ba NG dfa Kung kasal siya sa unang asawa niya.. At makaka Kuha ba siya ng pasaporte gamit ung marriage certificate Nila NG 2nd husband niya. Kindly need a information about this matter. Tnx

  8. good day po would like to verify po sana REF # DFYGFD603 namali po kmi ng biller for payment pwedi pa po i refund in process? kase NBI kopo nabayaran tapos po binbayaran kopo ulit sa correct biller which is DFA already paid na daw po itong ref na ito how to refund po yung payment?
    looking forwad for your response ec pay ref 1C5857D6BACE

  9. ilang beses akong nag fill p, pagdating sa information, hindi maka connect sa system nila, now rejected na ni hindi na ma acess ng computer ko ang website nila. di ko malaman kung internet ko ba may problema o system nila.

  10. pa help naman po please na kapag fill up napo ako lahat lahat tapus sa huli may lumabas na babayaran 950 ba or 1200 tapus pay now nakalagay tapus kinancel ko wala naman dumating sakin na email galing sa dfa ano gagawin ko Para makuha ko ung code ?

  11. what should i do to make an appointment for saturday…coz that’s the only day im available..but in the calendar, i can’t choose saturday…help is very much appreciated..thank u..

  12. Hello good afternoon, please advice if I will renew my Passport. Is it possible not to use my last name ( surname/my father surname )

    ex. Rowena Mananis Tapiador ( Single)
    then for my application it will be

    Rowena Oedegaard as married, without middle name.

    Please advice appreciate for your help

    Thank you
    Rowena

  13. Ask lang po 2014 p po expire passport ko pag nag renew po ako this month makakatravel po ba ako agad kc baka august flyt ko puntang dammam?
    Itnx and God bless po

  14. please help me..po mat ask lang po sana ako..kasi first time ko tong ganito kasi walang nag guide sa akin kong papano yong paraan about passport.naka book napo ako nang apointment last jul 23 and after that hindi koblasi alam kong saan babyaran .so anong gawin ko po??please paki pansin niyo ako po salamat

  15. Gud day I try to register in online registration to DFA Legaspi, but i could not see my if you already confirmed my passport appointment dated July 28, 2019…

  16. Good morning po. Ask ko lang po kung kailangan mag fill up ng online form ang walk in tulad ng senior citizen? Thank you po.

  17. I apply online and everytime I reach the last part the systems, say the time slot already not available then, I need to fill up again the email add, then same email add I fill but it will not accept and say not match or invalid what is this, joke online application, how Manny times I do it

  18. Sir, only Postal ID philhealht and tin ID ang mayroon ako.yan lng ginamit ko dati sa pagkuha.nasunog po kc passport ko sa dating tirahan namin..

  19. Gud pm sir/madam bka po pwede p maka habol ng pag renew ng passport s Dec 28 s robinson San Fernando pampanga ksi wala ng slot thank po

  20. Hello…sir/madam….good day po nag renew po ako ng passport ko dto po sa riyadh…request ko po jan ko po kukunin sa pampanga ok nman daw po sabi nila….ung resibo ng binayaran ko ang nasa akin wala po cla binigay na ibang papers…ok na po ba un….wala po bang hirap kuhanin ung passport ko salamat po

  21. Sir.. pano kung photocopy lang dala ko sa pagrenew.. yung luma kasi nasa agency..hindi pa sila nag open dahil sa covid pandemic..

  22. Panu po pag senior na kukuha ng Pasport tas ayaw sya bigyan ng travel pass? Panu po magiging process??? E byad n dn po. Slamt po s sagot

  23. Have a pleasant evening Sir, may problem is Mali ang na filled out ko na form for renewal. Imbes na renewal form, new applicant na filled out ko.. Okay lang ba yon?

  24. Good pam po sir/ma”am ask ko pang po regarding sa passport ko kasi hindi ko naschedule ng appointment ko dahil nadelay yung PSA/NSO birth certificate ko dahil may clerical error sa date of birth ko po.

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